Find Pretty HK Ltd ("Find Pretty") will only ship to Hong Kong and Macau for any items that purchased from this website. Orders from other countries will be cancelled and refunded, and Find Pretty will not be responsible for any loses or damages due to incorrect orders from other regions.
Shipping and Handling Charges
A fixed shipping and handing fee of $20 will be charged for orders less than or equal to $300. Shipping and handing fee will be waived (e.g. free of charge) for orders over $300.
Any registered users can become a Platinum Member by:
1. Spending $1,500 or more on a single order
2. Purchasing at least once every 120 days (with any purchase amount) to maintain your Platinum Membership
Membership will be downgraded to a standard account if no purchase for over 120 days. Users can become a Platinum Member again by spending $1,500 or more on a single order, but welcome reward points will not be granted to the same account again.
Reward Points are not transferable, and no cash or credit will be issued for any unused reward points. Find Pretty reserves the right to alter the membership rules without prior notices. All matters and disputes will be subject to the final decision of Find Pretty.
To ensure the highest possible quality, Find Pretty fully inspects each product before they are shipped. We also fully guarantee all of our products to be free from factory and/or workmanship defects. If any products is found to be defective, or has been damaged in shipping, Find Pretty needs to be informed immediately upon receipt of goods. Exchange can be arranged if the goods are found damaged in shipping, but provided the conditions listed are met:
- Within 7 days after the delivery
- Have original shipping receipt or internet order receipt (e.g. email notification)
- Purchased via the www.findpretty.hk online store